Privacy Policy
Privacy Policy
Effective Date: 21/04/2026
Business Name: Steel & Metal Signs
1. Scope
We collect and use of personal information only as necessary to process, manufacture, and deliver customer orders, in accordance with applicable Ontario and Canadian privacy laws, including PIPEDA.
2. Information Collected
We may collect:
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Name
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Email address
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Shipping address
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Order details
We do not collect, store, or retain credit card or payment information. All payments are processed by secure third-party providers.
3. Use of Information
Personal information is used solely to:
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Process and fulfill orders
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Communicate order status
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Deliver completed goods
We do not use personal information for marketing without explicit consent.
4. Retention and Deletion
Personal information is retained only until the customer’s order is completed (including manufacturing and delivery).
Immediately thereafter, all associated personal information is permanently deleted. We do not maintain customer records beyond fulfillment.
5. Disclosure
We do not sell or share personal information, except:
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With service providers strictly required to complete the order (e.g., shipping)
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Where required by law
Only the minimum necessary information is disclosed.