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Privacy Policy

Privacy Policy
Effective Date: 21/04/2026
Business Name: Steel & Metal Signs

1. Scope

We collect and use of personal information only as necessary to process, manufacture, and deliver customer orders, in accordance with applicable Ontario and Canadian privacy laws, including PIPEDA.

2. Information Collected

We may collect:

  • Name

  • Email address

  • Shipping address

  • Order details

We do not collect, store, or retain credit card or payment information. All payments are processed by secure third-party providers.

3. Use of Information

Personal information is used solely to:

  • Process and fulfill orders

  • Communicate order status

  • Deliver completed goods

We do not use personal information for marketing without explicit consent.

4. Retention and Deletion

Personal information is retained only until the customer’s order is completed (including manufacturing and delivery).
Immediately thereafter, all associated personal information is permanently deleted. We do not maintain customer records beyond fulfillment.

5. Disclosure

We do not sell or share personal information, except:

  • With service providers strictly required to complete the order (e.g., shipping)

  • Where required by law

Only the minimum necessary information is disclosed.

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